Term &Conditions


Thank you for your purchase at www.bernina.mu (M. HAUJEE & SONS – The Seller). Please read the following terms and conditions applicable to the new product(s) you bought. These terms and conditions are between you (the Customer) and the Seller. 


A. Return of product(s)

  1. Product(s) once sold cannot be returned unless the product(s) show manufacturing defects and are brought by the Customer to the Seller within 3 calendar days. The product(s) shall be repaired or replaced only after verification by the Seller’s After Sales Services approval.
  2. The Customer may only return the product(s) within the period specified above provided that the product(s): 
    • (i) have not been utilised; and
    • (ii) are in the same condition at time of delivery. 


B. Customer Service

Any complaint should either be reported at the Seller’s showroom or our After Sales Service at 33, Sir Seewoosagur Ramgoolam Street, Port Louis, during normal hours from Monday to Friday 10:30 to 16:30, on Saturday from 10:30 to noon or call on 242 04 33 or send your complaint by email to: haujee@intnet.mu


C. Title and risk

The risk in the product(s) shall pass to the Customer upon delivery or upon collection of the product(s) by the Customer. The title to the product(s) shall not pass to the Customer (or the credit provider, as applicable) until the Seller receives payment in full. 


D. Delivery 

The Seller shall endeavor to deliver the product(s) at the delivery location as specified by and agreed between the Customer and the Seller. Delivery dates and time are approximative only and the Seller shall not be liable for any failure to deliver the product(s). 


E. Collection

Product(s) sold can only be collected by the Customer from the Seller’s warehouse or retail outlet once full payment has been received by the Seller. 

If the Customer fails to collect the product(s) within 5 business days of the Seller notifying the Customer that the product(s) are ready for collection, the Seller may store the product(s) and charge the Customer for all related costs and expenses. Should the Customer fail to collect the product(s) within 45 business days, the Seller may sell or dispose of all or part of the product(s). 


F. Warranty terms and conditions

      1.Warranty Period

    • Under this warranty cover, the Seller guarantees the product(s) registered on this invoice against faulty workmanship or material only, for a period of 24 months (unless otherwise stated as per the next clause), under normal use and service subject to the terms and conditions set out herein. For the avoidance of doubt, nothing stated herein, nor any repairs or replacement effected during the applicable warranty period shall extend the said applicable warranty period. 
    • This invoice should be presented as proof of purchase. Each product has a different manufacturer’s warranty period. For information on the warranty period, please refer to the Product Description, ask your showroom or visit our website www.bernina.com 

      2. This warranty is not transferable and only covers the original purchaser registered on this invoice. 

     3. The warranty of the Product is limited to Manufacturing defect only. It applies to structural, electrical, and mechanical defects as contemplated by the manufacturer of the Product. Spare Parts and Labour are free of .            charge for such defects.. All transportable products will need to be brought to the Company at 33, Sir Seewoosagur Ramgoolam Street, Port Louis, for repair. 

     4. Replacement

    •  In the event the Product cannot be repaired within 15 days of the complaint for any valid reason such as unavailability of Spare Parts or uneconomical repairs, the Company reserves the right, at its own discretion, to provide another product on loan depending on availability, or replace the Product with one of similar specifications. The retail value of the replacement will be equivalent to the original value of the product purchased, subject to availability. 
    • The Company will retain the faulty part / product and the faulty part /product will become the property of the Company. 


     5. The warranty cover shall be subjected, but not limited to the following exclusions 

    • this invoice is not produced at the time the product is brought in for repair or during the technician’s visit; 
    • if the product(s) has not been installed, operated, maintained or used in accordance with the manufacturer’s instructions or specifications provided with the product(s). 
    • any alteration, modification or repair is made to the product by the Customer or any third party; 
    • the serial number of the product(s) has been removed, defaced, or altered; 
    • any visible alteration is made to the original invoice;
    • the product(s) intended for domestic use are/have been used for commercial purposes; 
    • the purchaser has not adhered to the agreed payment terms
    • Damage of product(s) resulting from, but not limited to, lightning, cyclone, civil unrest, defects from incorrect electrical installation, corrosion, rust or stains, normal wear and tear, gradual deterioration, oxidation and deterioration due to lack of use and atmospheric conditions, floods, storms, bad weather conditions, abnormal storage or working conditions, uses of wrong chemical substances/detergents to clean the product, insects (lizards, cockroaches) and rodents and; Electricity Voltage and Fluctuations.
    • The customer is requested to back up all data and safeguard any external drive/memory card against any reformatting or loss of data. The Seller will not be responsible for any loss of data. 


G. Limitation of liability

The Seller shall not be responsible or liable in any way whatsoever for: 

    • any loss of profit, or any indirect or consequential loss arising under or in connection with the sale of any product(s); and 
    • theft or damage to any product(s) which occurs at the delivery location. 

H. Governing law

Any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these terms and conditions or its subject matter or formation, shall be governed by, and construed in accordance with the laws of Mauritius and the courts of Mauritius shall have exclusive jurisdiction. 



This website is operated by M.HAUJEE & SONS. Throughout the site, the terms “we”, “us” and “our” refer to M. HAUJEE & SONS. Le Warehouse Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.